NewNow onboarding 10 design partners for Q4 AI call auditing for sales & collections teams

Audit every call. Not 2% of them.

Cadence listens to 100% of your calls, scores each one on your QA scorecard and flags compliance risk within minutes. It costs a fraction of a manual audit team and catches the revenue that team never hears.

Manual QA hears a sliver. Cadence hears everything.

A typical auditor reviews 15–20 calls a day. Across a 200-seat floor that means 97 out of every 100 calls go unheard. So missed promises-to-pay, mis-selling and compliance slips surface weeks later, or never.

From recording to coaching in four steps. See the full product

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One audit engine, tuned to how your industry sells and collects.

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Lower audit cost is the start. The revenue jump is the point.

When every call is scored, coaching targets the exact parameter an agent misses, and team leads spend their time on the 5% of calls that need a human.

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ROI calculator What does your QA floor cost per audited call? Enter your call volume and team size. See your savings and revenue upside in under a minute.

Field notes on QA at scale. All articles

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tapaswin@auum.in, I read every email

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